One of the things we pride ourselves on is our 24 hour personal service. Anyone who has contacted us is guaranteed almost immediate response.<\/p>\n
We have our phone number and skype address on the site and any of our support team will gladly help you with any enquiry. Even emails are answered within minutes.<\/p>\n
We feel that this is vitally important to any users of the site – we know how frustrating it can be if your use of the site is interrupted by a problem.<\/p>\n
I was speaking to a man in New Jersey on Friday and he commented on how genuine and proud we are. I found this most gratifying. Thank you K!<\/p>\n
Similarly, a man in Blenheim, New Zealand called me on Monday and we discussed his concerns and how I suggest he approach his impending trip to Ukraine. You are welcome Roger!<\/p>\n
Finally, we received an email yesterday from Jef:
\nhello<\/p>\n
I wanted to thank you all for arranging everything of my visit. I had a great time and I very much like Zaporozhye and it’s people.
\nI hope I could give Yana a good time as well and make her feel comfortable with my first visit.
\nAlso my thanks to Alena and Andrej; the translator and the driver. They both were very nice and helpful.
\nThank you all!<\/p>\n
My best regards<\/p>\n
Jef<\/p>\n
Thank you Jef – it is our pleasure – and fulfilling our promise. It is what we are here for.<\/p>\n
Exceptional customer service is not rocket science – it is a culture. I constantly thank our team for maintaining this culture.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"